In 1907, a group of local citizens approached W.R. Journey,
a local engineer for the railroad, to organize a new telephone
company. As a response to what the local citizens felt was
poor telephone service, Citizens Telephone Company was incorporated
in 1908 and has continued to serve the area continuously for
over three generations.
Over the years, the Journey family gained majority ownership
in Citizens Telephone. In 1988, the employees of Citizens
Telephone purchased the company from Elizabeth Journey. The
employees continue to own the Company through an Employee
Stock Ownership Plan, set up to keep the Company "locally
owned and operated."
The pledge of Citizens Telephone in 1908 was "to give
our customers the best telephone service modern telephony
can devise at the lowest price consistent with such service,
and at all times to give the public the courtesies and respectful
treatment to which they are entitled."
All of us at Citizens Telephone continue that pledge today
to our customers in Higginsville, Corder, Mayview, and the
surrounding area. Citizens Telephone is striving to maintain
the tradition of excellence in service in our changing world
of telecommunications. Through our advanced fiber network,
state-of-the-art digital switching equipment, and our local
presence and local commitment, Citizens Telephone is uniquely
positioned to meet the challenges of our rapidly changing
industry in order to continue to provide you, our valued customer,
with the latest technology and services available.